Help Centre

FAQs & Help Centre

Find quick answers about delivery, returns, payments, planning, installation and what is included with our oak kits.

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Delivery FAQs

Lead times, restricted access and preparing for delivery.

Returns FAQs

Changes of mind, damaged kits and cancellations.

Payments FAQs

How to make payments

Planning FAQs

Planning permission guidance for garage kits.

Installation FAQs

DIY assembly and installation options.

Garage Kit FAQs

What is included and what is not.

Gazebo FAQs

What you receive with your gazebo kit.

Pergola FAQs

What you receive with your pergola kit.

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